When I met Pam she had a solid idea as to what she wanted in her back yard. She wanted her grass replaced - terraces completed - the drainage addressed and a beach.
I met Michael while helping one of his neighbors reclaim their back yard. Michael invited me to his place for a consultation and we hit it off right away. He was very clear on what he wanted. Larger patio, fire pit and an upgraded plant package.
Dan & Moureen had some massive drainage issues in the front yard. Anyone could've dropped in more drain boxes but they wanted a unique approach to their drainage solutions.